We’ve always loved this place — the food is great and it’s been a favorite spot for a while. That said, the last few visits have been disappointing when it comes to service. It’s frustrating when staff seem disengaged, and unfortunately that was the case again at the start of our visit today. The bartender on shift initially wouldn’t make eye contact, seemed irritated, and was tossing things around behind the bar — not exactly a welcoming vibe.
But everything changed when the next bartender came on. April, was fantastic — quick, attentive, and really on top of things. She noticed what was going on down the bar without being asked, had a great attitude, and actually engaged with customers. Her energy completely turned our experience around.
Big thanks to April for saving what could have been another disappointing visit. Hoping to see more of that kind of service going forward — it makes all the difference
