I had wanted to go Waters for a very long time and finally in September 2024, my husband and I took my son and his wife for their anniversary. It was absolutely amazing! Our waitress was amazing! The food was better than amazing! It was SO good!
We each ordered a different dish and had a taste of each one. WOW! We spent a lot of money that night on dinner and drinks but I would happily have done so again.
I got my chance last night. My husband surprised me by taking me to Waters again, this time for our own anniversary. I was so excited! Sad to say, it turned out to be such a MAJOR DISAPPOINTMENT!
First, our waitress seemed put out that we chose not to order drinks. (We’d already had some before we arrived for our reservation) She seemed equally put out that only one of us ordered an appetizer. And when a party of 4, (who ordered both drinks and appetizers) were seated at the table next to us, they became her primary focus.
My second disappointment was that the menu had changed nor had it been updated on your website to reflect the change, so the dish (Artic Char) that I had looked forward to having was no longer available. I chose the salmon instead. I ordered it medium. When it arrived at the table, it was barely warm, not seasoned AT ALL, undercooked to the point of almost being raw and swimming in grease. Not wanting to make my husband feel bad and not wanting to annoy the waitress any further, I choked it down (somewhat to my detriment later that night). My husband ordered the ribeye. While having a nice flavor at least, it was rather thin and plopped on top of his kennebec fries, which like my salmon, was swimming in grease.
For dessert we ordered the bourbon brownie. It too was very thin and flat and the bourbon cream was grainy and unpleasant.
Based on my first experience, I had told everyone I knew how delicious Waters was, what a great experience we had and how it had been with every penny. Now I have to find them all and tell them I no longer recommend it. At all.