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Kincaid's Hamburgers - Overton Ridge

UNIVERSITY/TCU/HULEN
Burgers
(817) 370-6400
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4.3
Based on 1004 reviews
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Brandon Mc
17:38 04 May 25
Felt like more if a community picnic in there. Est in 1946 and it showed. The hamburger that was so hyped up is okay no where near the top ten burgers that I have had. Their crinkle fries sucked. Also I will never understand restaurants where I ho to the counter to order, I go back to the counter to get the food that is served in a to go sack, I then throw away my trash and yet they have the audacity to have a tip jar and tip screen. Sorry I dont tip when I am doing everything but making the mediocre tasting food.
Daniela Martinez
03:01 22 Apr 25
Following up from my last experience; Went in to give you all another try due to my last encounter. I was told to let the cashier know that i was put in “the book” I called in my order due to having my infant with me. When i got there the manager on duty showed me and my name wasnt in there. I went back to my car to try and figure out what number called me and whom i spoke with. The manager on duty took out the trash while i was doing so. I was just going to purchase my food at this point due to the frustration plus it was already made. When i went back in to pay for the food it was no where to be found, i guess the manager on duty gave it away or threw it away!! In less than 5 minutes of me trying to get it. He offered to make it fresh for me and said it was going to be cold anyway. I didnt have time to wait, hence why i called it in. My infant was getting impatient and i ended up leaving. Super upset. I thought this time around would be different and i was proven wrong. Why would my name not be written in “the book” after i was told it was going to be. I looked like a complete fool, then when proceeding to pay for the items turns out my order was thrown/given away. Really unacceptable. Sucks Kincaids is not what it used to be to be.
Dani Martinez
01:06 13 Apr 25
Not sure what happened but something has definitely changed this is second time receiving a burger like this from them, received my burger all WET, the bun was literally dripping.. and the fries were super cold. Dont think we will be back.
John Winters
05:37 24 Mar 25
First, I was told it was the best burger available anywhere. The menu was simple. The prices were fair, because you really get a superior burger. I appreciated the sign pointing out that this wasn't fast food. Still, although they were quite busy right before closing, I'd say I had my burger within 15 minutes. I ordered 1/2 lb burger with an extra patty, and it was perfect- cooked through, there were no pink spots, and it was better beef than I've ever found elsewhere. There was adequate staff, the restaurant was clean, and staff and guests were all very happy. But why settle for perfection? Areas that could be improved: A little excess water was on the freshly mopped restroom floors (be sure to use wet floor signs- use extra!), upsell /suggestively sell ( although I was asked if I wanted fries and drink) and employees could be slightly more knowledgeable about the products. 100% though, for sure! I'll be back!
All things Helen G
22:33 25 Jul 24
The burger wasn't made to order and was old and cold. I asked her for lettuce, tomatoes and pickles, but had to cut my own tomatoes and add it to the burger. I asked for jalapenos on the side, but they were added to the burger. The fries were also cold and the onion rings were hard. I'm so disappointed.

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