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I came to West 7 Nail Bar hoping to fix a poor set of nails I received at another salon for a meeting I have in the morning. I was on the plane to Texas and looked for
The best nail salon in Ft Worth and if sent me to West 7.
Unfortunately, my experience here left me even more disappointed. The end result was not what I had asked for, and I left with nails in worse condition than when I arrived.
Nails weren’t shaped so they are a mix of flat, bumpy, uneven and without an apex.
One of my nails didn’t even get a second coat of gel, which left it looking uneven and unfinished. When I mentioned that it wasn’t what I wanted, the response, from the owner was simply, “oh sorry” — and the focus quickly shifted to the next client who had just arrived. I felt rushed aside, with no effort to make things right and they still charged me full price.
I truly believe nail services should leave clients feeling happy and more confident and cared for, and I didn’t feel that way after this visit. It started out hopeful and incredibly positive and went south after that. I now have wasted 3 hours and 150$ for two sets of bad nails. I hope the salon will take this as feedback to improve consistency, communication, and quality so that future guests have a much better experience. A refund would be even better and incredibly appreciated as i will nee have them done again.
What I wanted (1st photo) what I got ( 2nd two photos )
