Allie was the absolute best you could have. I would only ever come back because her service was over the top.. she was attentive .. personal.. she made it more than just a visit. She made it an experience.
I booked three lanes for my group of college students to celebrate a major achievement for them. We got the wings and French fries and the assorted desserts. When we arrived, they already had pulled our shoes so we could start bowling immediately and because there wasn’t anyone next to us, they gave us a fourth lane! The service was excellent, getting everyone’s drinks quickly, and being very flexible with our large group. They were super understanding of our Hu get college kids and gave us an extra tray of wings. The food and drinks were delicious and the party went off without a hitch. Everyone at Bowlounge helped everything run smoothly. We had a great time! Highly recommend!
My college cheer team had a team bonding night planned at another place that was canceled last minute. I called Bowl Lounge FW and if they had any availability for 20 people and I was told to come and they will work it out. We got there, the staff was awesome and had 4 lanes, soft drinks, and appetizers waiting for us! My team really loved the staff and said we should come back for every team bonding night. TxWes Cheer will be back!
I hosted my husband's Birthday Bash. All guest first time attending. We all had Blast. Our hostess was very attentive. Food and Drinks were good! Everyone keeps asking when is the next event there.
Waitress didn't tell me I had been charged automatic 18% gratuity for my party of 7. Gratuity was based off of my total before my veteran's discount which is also incorrect. It was not posted anywhere that there was an automatic gratuity for a party over a certain size. We were charged extra for French fries with our hamburgers. We were charged extra for seasoning on our tater tots when they charged us for a specialty tater tots. I left an additional tip not knowing I had already tipped. This place is a total money grab. Fried cauliflower is amazing. Great times minus the misinformation.